Contact
The short answer
Use this form for corrections, story ideas, press, or general questions about why.help. We reply within 60-90 minutes. This is not a crisis service. If you are in danger or need immediate support, call 988 or 1-800-522-4700 instead of waiting for a reply here.
Key points
- Use this form for corrections, feedback, or general questions, not emergencies.
- We aim to respond within 60-90 minutes.
- 988 connects you to the Suicide & Crisis Lifeline, 24 hours a day.
- 1-800-522-4700 connects you to the National Problem Gambling Helpline, 24 hours a day.
What should you contact us about?
Use the form on this page for corrections to something we published, tips for topics we should cover, media or partnership questions, or general feedback about the site. We read every message ourselves.
We aim to respond within 60-90 minutes. If you have not heard back after that, feel free to send a follow-up. Messages can get missed, and that is on us to fix, not you to wonder about.
Is this a crisis line?
No. This form is not monitored around the clock, and nobody here can respond fast enough to help in an emergency. If you are in crisis, thinking about suicide, or need to talk to someone right now, call or text 988 for the Suicide & Crisis Lifeline. If the crisis is specifically about gambling and you need someone to talk you through the next hour, call 1-800-522-4700, the National Problem Gambling Helpline. Both are free, confidential, and available 24 hours a day.
Free & confidential